How ClipMania SARL-S, trading as Frameway, collects, uses, and protects your personal data.
Last updated: 30 April 2026ClipMania SARL-S (registration number B286461) is a Luxembourg software company operating Frameway, an AI-powered video editing service at frameway.ai. Our registered address is 3 Um Flouer, Hagen, Luxembourg. We are the data controller. Contact info@frameway.ai for data enquiries.
We collect account and billing data, usage and interaction data, device and technical data, video content uploaded for processing, and communications you send through forms, support, or email.
We use data to operate Frameway, process video, manage accounts and billing, answer requests, send service updates, improve the product through aggregated analytics, maintain security, and meet legal obligations. We do not sell personal data.
Processing is based on contractual necessity, legitimate interests such as security and product improvement, consent for optional marketing and analytics, and legal obligations under Luxembourg and EU law.
Essential cookies keep the service working. Analytics, preferences, and marketing technologies are used only where required consent has been provided. Preferences can be managed through the cookie banner or browser settings.
Frameway may use Google Analytics 4 and PostHog to understand website and product use. Analytics is aggregated and anonymised where possible and activated only after consent where required.
Trusted providers include Stripe for payments, AWS for cloud storage and processing, Resend for transactional email, and the website hosting provider. Each provider is contractually required to protect data and follow applicable law.
Account data is generally retained while an account is active and for up to two years after closure. Video files are generally retained for up to 90 days after last activity. Billing records may be retained for ten years. Analytics and logs are retained for up to 14 months.
Under GDPR you may request access, correction, deletion, restriction, portability, or objection to processing. You may withdraw consent at any time and lodge a complaint with Luxembourg's CNPD.
Where data is transferred outside the EEA, Frameway relies on adequacy decisions, Standard Contractual Clauses, and appropriate safeguards.
We may update this policy as Frameway changes. Material changes will be communicated through the website or directly where appropriate.
For privacy questions or requests, contact info@frameway.ai or write to ClipMania SARL-S, 3 Um Flouer, Hagen, Luxembourg.