01Who we are
ClipMania SARL-S (registration number B286461) is a Luxembourg software company operating Frameway, an AI-powered video editing service at frameway.ai. Our registered address is 3 Um Flouer, Hagen, Luxembourg. We are the data controller. Contact info@frameway.ai for data enquiries.
02Data we collect
We collect account and billing data, usage and interaction data, device and technical data, video content uploaded for processing, and communications you send through forms, support, or email.
03How we use your data
We use data to operate Frameway, process video and related content with the help of AI and transcription providers, manage accounts and billing, answer requests, send service updates, understand product use through analytics, maintain security, and meet legal obligations. We do not sell personal data.
04Legal basis under GDPR
Processing is based on contractual necessity, legitimate interests such as security and product improvement, and legal obligations under Luxembourg and EU law.
05Cookies and tracking
Essential cookies and browser storage keep the service working and remember settings you choose. We also use PostHog product analytics; we are updating the application so that this runs only with your consent.
06Analytics
Frameway uses PostHog to understand how the product is used. Analytics events may be linked to your account and organization. We review this information in aggregate to improve the product.
07Third-party services
Providers include Polar (checkout, billing and invoicing, acting as merchant of record), AWS (cloud storage and processing), Vercel (application hosting), Google (sign-in and Gemini AI processing), Deepgram (transcription), Resend (transactional email), PostHog (analytics) and Axiom (logging). Each provider is contractually required to protect data and follow applicable law.
08Data retention
We retain personal data for as long as needed for the purposes described in this policy and to meet legal obligations. Content you upload is retained while it is kept in your account or organization and is removed after deletion, subject to backup cycles and legal retention requirements. Contact info@frameway.ai to request deletion.
09Your rights
Under GDPR you may request access, correction, deletion, restriction, portability, or objection to processing. You may withdraw consent at any time and lodge a complaint with Luxembourg's CNPD.
10International transfers
Where data is transferred outside the EEA, Frameway relies on adequacy decisions, Standard Contractual Clauses, and appropriate safeguards.
11Policy updates
We may update this policy as Frameway changes. Material changes will be communicated through the website or directly where appropriate.
12Contact us
For privacy questions or requests, contact info@frameway.ai or write to ClipMania SARL-S, 3 Um Flouer, Hagen, Luxembourg.